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Probate Resources and Referrals
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drawing of woman on phoneThis section tells you about programs and services that can help you.
Please contact them directly.

Click on a link below for more information:

  1. The Public Guardian
  2. The Public Administrator
  3. Adult Protective Services (APS)
  4. Supplemental Security Income (SSI) and Medi-Cal
  5. Services for People with developmental Disabilities
  6. Services for Brain Injured and Mentally Impaired People
  7. Services for Mentally Ill People
  8. Services and Benefits for Veterans
  9. Services for People With Specific Diseases and Disabilities, like:
  10. Housing and Living Services, like:
  11. Help with Transportation
  12. The Senior Service Directory
  13. Job (Employment) Training
  14. More Agencies and Information
     
  1. The Public Guardian/Conservator

    The Court sometimes appoints the Public Guardian of Santa Clara County as conservator for an adult who cannot care for him/herself or his/her finances.

    The Court can also appoint the Public Guardian as trustee for an elderly, mentally ill, or incapacitated person when no friend or relative can be trustee.

    If you are worried about an elderly, mentally ill, or incapacitated adult, you can ask the Public Guardian for help.

    For more information or to ask for help, call:
    (408) 577-2500

    If you think there is financial abuse, call the APS (Adult Protective Services) hotline:
    1-800-414-2002

     
  2. The Public Administrator

    The Santa Clara County Public Administrator handles estates for decedents (people who die) when no family member or other person can do it.

    The Public Administrator can take control of the decedent’s estate right away to make sure that nothing gets lost.

    The Public Administrator can:
     

    • find (locate) family,
    • make burial arrangements,
    • manage assets,
    • pay creditors,
    • pay administration costs, and
    • distribute the rest of the estate to the decedent's heirs or beneficiaries.

    If the decedent leaves a Will, the Court may also appoint the Public Administrator as executor. But, only if the original executor can’t or does not want to serve.

    For more information, call:
    (408) 577-2500

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  3. Adult Protective Services (APS)

    Adult Protective Services (APS) helps elder and dependent adults who may have been hurt by abuse or neglect.

    APS services are free if you need them.

    Services include:
     
    • investigation,
    • assessment,
    • counseling,
    • help developing a service plan,
    • case management, and
    • referrals to community agencies.

    APS wants to help adults:
     

    • protect their own interests,
    • increase their personal strengths, and
    • set up support systems.

    If you are worried about someone because you think there is physical, emotional or financial abuse, call the APS hotline:
    1-800-414-2002

    In cases of financial abuse, APS works with the Financial Abuse Specialist Team (FAST). FAST helps the DA prosecute these cases.

     

  4. Supplemental Security Income (SSI) and Medi-Cal

    SSI
    gives money to:
     
    • low-income seniors (65 years old and over),
    • the blind, and
    • people with disabilities.

    Whether or not you can get SSI depends on how much money you make and what you own. If you get Social Security, you may also be able to get SSI.

    To see if you or a family member can get SSI, call or visit the Social Security Administration (SSA) office in your area:

    For Santa Clara (except Gilroy) call:
    (800) 772-1213

    For Gilroy, call:
    (408) 842-4485

    Or, go to the Social Security District Office:
    280 So. 1st Street Room 244, 2nd Floor
    San Jose, CA 95113

    Hours: 9 am - 4 pm Monday through Friday.

    Website: www.ssa.gov

    Medi-Cal helps pay for medical care for:
     

    • low-income seniors,
    • the blind, and
    • people with disabilities.

    Anyone who can get SSI can also get Medi-Cal.

    For more information on Medi-Cal and Adult/Elder Services, go to the Medi-Cal section of this website.

    For information and application forms, contact:

    Social Services Agency
    Medi-Cal Eligibility Unit
    751 South Bascom Avenue, Bldg. T-25
    San Jose, CA 95128
    (408) 793-6709

    Hours: 8 am - 5 pm Monday through Friday.

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  5. Services for people with developmental disabilities

    Here is a list of places to get help for a person with a developmental disability in Santa Clara County:

     
    Abilities United
    525 East Charleston Road
    Palo Alto, CA 94306-4247

    Tel: (650) 494-0550

    Hours:
    8:30 am - 5:30 pm, Monday through Friday

    Website: www.AbilitiesUnited.org

     

    Information, referrals and legal help for people with developmental disabilities.

    Services include:
    • Home Companion Program (gives help to caregivers),
    • Residential Program for adults over 18,
    • Adult Development Center (helps people learn life skills and how to work with others),
    • Creative Recreation Program (for young adults during summers and after school),
    • Contract and Employment Services (provides work opportunities for people with developmental disabilities)
    • Swimming lessons and a therapeutic swimming program at the Betty Wright Swim Center in Palo Alto
    • Family support and services for the benefit of the developmentally disabled (including acting as an advocate when needed)
    Area Developmental Disabilities Board VII
    2580 North First Street, Suite 240
    San Jose, CA 95131

    Tel: (408) 324-2106
    Fax: (408)324-3108

    Hours:
    8 am - 5 pm, Monday through Friday

    Provides information, referrals and legal help for people with developmental disabilities.

    There are 13 "Area Boards" in California. Board VII serves Monterey, San Benito, Santa Clara and Santa Cruz counties.

    Contact Board VII if you:
    • have trouble getting a service a family member needs,
    • think the rights of a person with a developmental disability are being violated, or
    • have ideas about how to improve the services of agencies that help the developmentally disabled.
    City of San Jose Dept. of Parks, Recreation and Neighborhood Services
    Office of Therapeutic Services

    3369 Union Avenue
    San Jose, CA 95124

    Tel: (408) 369-6438
    TTY: (408) 437-0916
    FAX: (408) 559-1203

    Website:
    www.sanjoseca.gov/prns/otsindex.asp

    Provides educational and recreational services, like:
    • wheelchair sports and therapeutic water exercises (health and wellness sports programs for persons with physical disabilities)
    • therapeutic recreation and day rehabilitation program for the developmentally disabled (at Grace Community Center)
    • social and recreational services for persons with cognitive disabilities
    Community Options
    Main Office:
    1922 The Alameda, Suite 210
    San Jose, CA 95126

    Tel: (408) 423-9484

    Hours:
    8 am - 5 pm, Monday through Friday
     

    Services include:
    •  Integrated or supported employment.
      • Integrated - group of 3 individuals with 100% employment coaching
      • Supported - 1 individual, starting with 100% coaching, then drops off as individuals ability increases.

    • Mobility training,
    • Assistive technology services - technology specific to the individuals needs, hearing or site impaired technology
    • Independent Living Skills (ILS) program (gives different levels of help for independent living).
    Easter Seals Bay Area
    (located in the Timpany Center)
    730 Empey Way
    San Jose, CA 95128

    Tel: (408) 295-0228
    FAX: (408) 275-9858

    Hours:
    6 am - 8 pm, Monday through Friday, and 7 am - 4 pm on Saturdays

    Website:
    bayarea.easter-seals.org/ (for the Bay Area)

    Recreational and rehabilitative water exercise programs for people with developmental, physical or mental disabilities.

    Open to the public.
     
    Greater Opportunities Serving the Developmentally Disabled
    900 Lafayette Street, #700
    San Jose, CA 95050

    Tel: (408) 248-4464

    Hours:
    9 am - 5 pm, Monday through Friday

    Several centers in Santa Clara and San Benito counties with services like:
    • job training and sheltered workshop experience,
    • counseling,
    • training in self-care and community safety,
    • pre-academic and leisure activities, and
    • structured day programs for adults (18 years and over) with developmental disabilities.

    Get a referral from SARC (see below).

    Hope Services
    30 Las Colinas Lane
    San Jose, CA 95119

    Tel: (408) 284-2850

    Hours:
    8 am - 5 pm, Monday through Friday

    Website: www.hopeservices.org/

    Provides job training, sheltered workshop experience and counseling in several centers located in Santa Clara, Monterey, Santa Cruz and San Benito counties.

    In addition, provides

    • training in self-care,
    • community safety,
    • pre-academic activities and
    • leisure activities

    depending on the individual's program plans.

    Manages the Senior Activity Center, which provides special structured day programs to developmentally disabled adults age 50 and over.

    Housing for Independent People (HIP)
    481 Valley Way
    Milpitas, CA  95035

    Tel: (408) 941-1850 or 941-1855
    Tel (Watsonville): (831) 722-3322
    FAX: (408) 941-0294

    Hours:
    9 am - 5 pm Monday through Friday

    Website: www.hip4housing.org/

    Accessible, low cost housing. Qualifying persons include:
    • adults with physical, mental and/or developmental disabilities
    • low-income seniors
    • people with HIV/AIDS
      and
    • persons with very low income
    Jack Douglas Center
    1290 North First Street
    San Jose, CA 95112

    Tel: (408) 573-4165

    Hours:
    8 am - 4 pm Monday through Friday

    Services include:
    • day programs,
    • instruction,
    • socialization, and
    • behavioral training.

    In a structures, but least restrictive, environment.

    Get a referral from a social service professional or SARC (see below).

    Law Foundation of Silicon Valley
    Mental Health Advocacy Project  (MHAP)

    111 West St. John Street Suite 315
    San Jose, CA 95113

    Tel: (408) 294-9730

    Hours:
    9 am - 12 noon and 1 pm - 5 pm, Monday through Friday

    Website:
    www.lawfoundation.org/mhap.asp

    Services include free:
    • legal help,
    • information,
    • advocacy to make mental health and developmental services better, and
    • help and representation on public benefits, economic rights, patients rights, housing rights, discrimination and general legal problems
    Pacific Autism Center for Education (PACE)
    1055 Sunnyvale-Saratoga Road #9
    Sunnyvale, CA 94087-3300

    Tel: (408) 245-3400

    Hours:
    8 am - 5 pm Monday through Friday

    Website: www.pacificautism.org/

    Special instructional classes in speech and language development, occupational skills and behavior management for autistic people or people who have a developmental disability.

    There are 3 residential homes for adults 18-59+ years of age, in Sunnyvale and in San Jose, and 2 homes in Cupertino for children 3-18 years of age.

    Call for more information on if you qualify.
    Parents Helping Parents
    3041 Olcott Street
    Santa Clara, CA 95054

    Tel: (408) 727-5775
    FAX: (408) 727-0182

    Hours:
    9 am - 5 pm, Monday through Friday

    Website: www.php.com/

    For parents of children with special needs (like Down's Syndrome, cerebral palsy, learning disabilities, autism, attention deficit disorders and premature birth, to name a few).

    You can find:
    • information,
    • training,
    • mentoring,
    • parent to parent contacts,
    • referrals,
    • networking and support groups,
    • a lending library, and
    • information on helpful technological devices and other local resources.
    San Andreas Regional Center (SARC)
    300 Orchard City Drive, #170
    Campbell, CA 95008
    Or, mail to:
    P.O. Box 50002
    San Jose, CA 95150-0002

    Tel: (408) 374-9960

    Hours:
    8 am - 5 pm, Monday through Friday

    Website: www.sarc.org/

     

    Information and help for people with developmental disabilities.

    SARC helps people in Santa Clara, San Benito, Santa Cruz and Monterey counties.

    Services include:
    • diagnosis and evaluation,
    • counseling and advocacy,
    • help finding a place to live in the community,
    • help going to (or leaving) a State Developmental Center, (like Agnews Center),
    • coordinating services,
    • referrals to other agencies, and
    • payment for some services.
    Santa Clara County Office of Education
    1290 Ridder Park Drive
    San Jose, CA 95131-2398

    Tel: (408) 453-6500
    FAX: (408) 453-6656 (Special Education Dept.)

    Hours:
    8 am - 5 pm Monday through Friday

    Website: www.sccoe.org/

    Special education programs for people with severe handicaps. The programs are for people from birth to age 22.

    Contact the school district you live in to get more information.
     
    Social Vocational Services (SVS)
    124 Blossom Hill Road, Suite F
    San Jose, CA 95123
    Tel: (408) 574-3950

    or

    471 Gianni Street
    Santa Clara CA 95054
    Tel: (408) 727-3370

    Hours:
    7 am - 4 pm Monday through Friday
    Help with work skills and finding a job, for adults with developmental disabilities (with a referral from the San Andreas Regional Center or the Dept. of Rehabilitation),

    SVS also has a local behavior treatment program.
     
    Special Olympics Silicon Valley Region
    1445 Koll Circle, Suite 104
    San Jose, CA 95112

    Tel: (408) 392-0170

    Hours:
    8:30 am - 5 pm Monday through Friday

    Website:
    www.sonc.org/regions/siliconvalley/

    Athletic training and competition programs in various sports, for developmentally disabled children and adults.


     
    United Cerebral Palsy Association
    of Santa Clara and San Mateo Counties

    512 East Maude Ave.
    Sunnyvale, CA 94085

    Tel: (408) 737-7712
    Fax: (408) 737-7225

    Website:
    www.ucpscsm.org/
    Help for family members and people who have:
    • Cerebral Palsy,
    • mental retardation,
    • autism,
    • epilepsy,
    • learning disabilities,
    • Muscular Dystrophy,
    • Spina Bifida, and
    • Multiple Sclerosis.

    Services include:

    • information,
    • referrals,
    • advocacy,
    • counseling, and
    • The Individual and Family Support Program (IFSP), (gives personal and group support to clients and their families).
    VTF Services
    918 North Rengstorff Avenue
    Mountain View, CA 94043

    Tel: (650) 934-9091
    Fax: (650) 934-9092

    Hours:
    8 am - 4:30 pm Monday through Friday

    Website: www.vtfservices.org/

    Local rehabilitation program.

    VTF gives supervised jobs & training in Janitorial Services, Grounds Maintenance and Assembly Packaging. The program is for high-functioning people with disabilities and for mentally impaired people.

    Janitorial – general cleaning services

    Grounds Maintenance – weekly/monthly landscape maintenance, landscape seeding/sod and planting .

    Assembly Packaging – Assemble Software Kits, Electronic Kits, etc. This includes, assembling, packaging, shrink wrapping and mailing.

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  7. Services for brain injured and mentally impaired people

    Here is a list of places to get help for brain injured and mentally impaired people in Santa Clara County:

     
    Family Caregiver Alliance
    180 Montgomery Street, Suite 1100
    San Francisco, CA 94104

    (415) 434-3388
    or
    (800) 445-8106

    Hours:
    9 am - 5 pm Monday through Friday

    Website: www.caregiver.org/

     

    Services for people caring for adults who are brain-impaired (because of an accident or a disease such as Alzheimer's).
    Regional Medical Center, San Jose
    Rehabilitation Services Department
    225 N. Jackson Avenue
    San Jose, CA 95116

    Tel: (408) 729-2882

    Rehabilitation services for patients recovering from spinal injuries, head trauma and brain injuries.
    Santa Clara Valley Medical Center,
    Rehabilitation Center

    751 South Bascom Ave.
    San Jose, CA 95128

    Tel: (408) 885-2000

    Provides training in independent living skills (in preparation for leaving hospital care) to clients recovering from spinal cord or head injuries.
    Services for Brain Injury, Transitional and Development Programs
    2731 North First Street, Suite 100
    San Jose, CA 95134

    Tel: (408) 434-2277
    Fax: (408) 434-2278

    Hours:
    8 am - 5 pm Monday through Thursday, closed on Friday

    Website: www.sbicares.org/

    Services include:
    • a day-treatment program for survivors of head injury (to learn as much independence as possible),
    • help with personal plans, job training and support, and information and referrals.
    Silicon Valley Independent Living Center
    2306 Zanker Road
    San Jose, CA 95131

    Tel: (408) 894-9041
    TTY: (408) 894-9012
    Fax: (408) 894-9050

    Hours:
    9 am - 5 pm Monday through Friday

    Website: www.svilc.org

    Services that promote independence in jobs, housing and living at home. You can get:
    • counseling,
    • advocacy,
    • information,
    • referrals, and
    • loans of equipment for persons with disabilities in order to promote independence
    Skills Plus Santa Clara Adult Education
    1840 Benton Street
    Santa Clara, CA 95050

    Tel: (408) 423-2102
    FAX: (408) 423-3665

    Hours:
    9 am - 4:30 pm Tuesday through Friday

    Website: www.skillsplus.us

    The primary program is designed for stroke survivors and individuals who suffer from neurological disorders or physical disabilities. Taught by occupational therapists and speech therapists.

    Classes include:
    • mobility training,
    • upper body exercises,
    • memory training,
    • perceptual skills,
    • language skills,
    • listening skills, and
    • speech skills.

    There are also independent living classes, like

    • basic food preparation,
    • leisure activities, and
    • arts and crafts.
    VTF Services
    918 North Rengstorff Avenue
    Mountain View, CA 94043

    Tel: (650) 934-9091
    Fax: (650) 493-9092

    Website: www.vtfservices.org/
    Local rehabilitation program.

    VTF gives supervised jobs & training in Janitorial Services, Grounds Maintenance and Assembly Packaging. The program is for high-functioning people with disabilities and for mentally impaired people.

    Janitorial – general cleaning services

    Grounds Maintenance – weekly/monthly landscape maintenance, landscape seeding/sod and planting .

    Assembly Packaging – Assemble Software Kits, Electronic Kits, etc. This includes, assembling, packaging, shrink wrapping and mailing.

    For more help you can go to other listings, like veterans benefits and services, out-of-home placement for supervised care, etc.

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  8. Services for the mentally ill

    Here is a list of places to get help for a mentally ill person in Santa Clara County:

     
    Momentum for Mental Health
    Main Offices:

    2001 The Alameda
    San Jose, CA 95126
    Tel: (408) 261-7777
    (established clients)

    438 North White Road
    San Jose, CA 95127
    Tel: (408) 254-6828
    (established clients)

    206 California Ave.
    Palo Alto, CA 94306
    Tel: (650) 617-8340
    (established clients)

    General information: (408) 260-4040

    Hours:
    8:30 am - 5 pm Monday through Friday plus 24-hour emergency service

    Website: www.momentumformentalhealth.org

    Mental health services for youth and adults recovering from emotional or mental illnesses.

    Residential programs – help people transition from hospital care to everyday life.

    Vocational services - training and help for people getting work or going back to work.

    Family services –gets families involved by giving them support and information.

    Self service – helps people share experiences and get emotional support through groups (like Schizophrenics Anonymous, and Peer Counseling).

    Specialized and culturally competent services - for African American, Asian and Latino people.

    Other services and programs:
    • Adult long-term and short-term homes
    • Independent supported housing programs
    • Places to get day treatment and rehabilitation
    • Teams that help individual cases
    • Teams that help people find and keep work
    • Community support and prevention programs
    Community Solutions
    16264 Church Street, Suite 103
    Morgan Hill, CA 95037

    Or, mail to:

    P.O. Box 546
    Morgan Hill, CA 95038-0546

    Tel: (408) 779-2113
    (408) 225-9163 (for San Jose appointments only)
    408-779-2115 (24-hour crisis line)

    Hours:
    9 am - 5 pm Monday through Friday

    Website: www.communitysolutions.org

    Programs include:
    • Behavioral Healthcare Services, individual, group and family counseling. Supportive Housing Services for Mentally Ill Adults and Sober living environment residence.
    • Prevention and Education Services, home based support for overburdened families with at least one child under 5 years old
    • Solutions to Violence Services, 24-hour Rape Crisis Line, support groups for assault survivors. Women’s Shelter for battered women.
    Law Foundation of Silicon Valley
    Mental Health Advocacy Project

    111 West St. John Street, Suite 315
    San Jose, CA 95113

    Tel: (408) 294-9730

    Hours:
    9 am - 12 noon and 1 pm - 5 pm Monday through Friday

    Website: www.lawfoundation.org/mhap.htm

    Information and advocacy for mentally ill people and people with developmental disabilities.

    The project wants to protect the legal rights of the mentally ill and developmentally disabled.

    You can get free legal advice, referral and representation for:
    • daily living problems (like care and treatment,
    • education and employment (information and referral only)
    • public benefits
    • economic rights,
    • housing rights,
    • consumer issues (information and referral only)
    • discrimination
    • general legal questions

    Call or stop by the office.

    National Alliance for the Mentally Ill (NAMI)
    (Was: Alliance for the Mentally Ill of Santa Clara County)
    307 Orchard City Drive, Suite 205
    Campbell, CA 95008

    Tel: (408) 583-0001

    Hours:
    10 am - 2 pm Monday through Friday

    Local website: www.namisantaclara.org
    National website: www.nami.org

    Services include:
    • information and referrals,
    • advocacy for the mentally ill, and
    • a library of helpful information for sale or to look at.

    You may have to pay a fee.

    Santa Clara County
    Mental Health Services

    Santa Clara County Bascom Mental Health Center
    828 South Bascom Ave, Suite 200
    San Jose, CA 95128

    Tel: (408) 885-5770 (Administration)
    Tel:(800) 704-0900 (Mental Health Call Center)

    Hours:
    8 am - 5 pm Monday through Friday

    Website: www.sccmhd.org

    Santa Clara County Mental Health Department provides screening and referrals for mental health treatment for families who receive Medi-Cal benefits.

    Go to the Senior Service Directory to find more agencies and resources.

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  9. Veterans benefits and services

    Here is a list of places to get help for a veteran in Santa Clara County:

     
    Office of Veterans Services
    68 N. Winchester Boulevard
    Santa Clara, CA 95050

    Tel: (408) 553-6000

    Hours:
    8 am - 12 noon and 1 pm - 4 pm Monday through Friday

    Help getting state and federal benefits for veterans and their families.
    San Jose GI Forum
    Vida Nueva Alcohol/Drug Sober Living Environment

    2212 Quimby Road
    San Jose, CA 95122

    Tel: (408) 238-1820

    Website: www.sjgif.org/vidahistory.html
    Vida Nueva helps adult males and their families return to productive lives. Bilingual staff provides peer-level recovery resources.

    The 120-day minimum program is for men 18 years or older who have had at least 72 hours of abstinence who require no nursing care and who agree to abide by the program regulations.
    Alcoholics Anonymous and Narcotics

    Anonymous meetings are held on Monday, Wednesday, Thursday and Friday evenings at 8:00pm.
    United States Government
    Department of Veterans Affairs
    Day Respite Program
    - San Jose Outpatient Clinic
    80 Great Oaks Boulevard
    San Jose, CA 95119

    Tel: (408) 363-3000

    Hours:
    8 am - 4:30 pm Monday through Friday

    Veterans can get:
    • medical care
    • mental health and general psychiatric services,
    • case management,
    • substance abuse services.

    They also have many special services for HIV infected and AIDS veterans.

    United States Government
    Department of Veterans Affairs, Regional Office

    1301 Clay Street, Suite 1300 N
    Oakland, CA 94612-5209

    Hours:
    8 am - 4 pm Monday through Friday

    Tel: (800) 827-1000 (Main number for information and referral listing for veteran benefits and services)

    Website: www.va.gov

    Information and referrals for veterans’ benefits and services.
    United States Government, Department of Veterans Affairs
    "Vet Center"

    278 North 2nd Street
    San Jose, CA 95112

    Tel: (408) 993-0729
    FAX: (408) 993-0829

    Hours:
    8 am - 4:30 pm Monday through Friday

    Services are only for veterans of foreign wars. They include:
    • information on benefits,
    • referrals to other agencies,
    • counseling services for the vet and his/her family, and
    • bereavement counseling for families of veterans lost in war zones

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    The following services are available from the Palo Alto Department of Veterans Affairs Medical Center.

    Addiction Treatment Services (ATS), Menlo Park Division
    795 Willow Road, Bldg. 321
    Menlo Park, CA 94025

    Tel: (650) 493-5000 ext. 22734
    (866) 717-1978 (Hotline)

    Hours:
    8 am - 4:30 pm Monday through Friday

    Services include:
    • help if you are addicted but ready to quit,
    • withdrawal day treatment or partial hospitalization,
    • a relapse prevention program, and
    • referrals to other help.
    Ambulatory Care Service
    3801 Miranda Avenue, Building 101
    Palo Alto, CA 94304

    Tel: (650) 493-5000 ext. 65895

    Hours:
    8 am - 4:30 pm Monday through Friday

    • primary evaluation and assessment point for medical services to eligible veterans
    • comprehensive medical services provided with preference to military service-connected disabilities or illnesses and to low-income veterans
    Hospital Based Home Care Program (HBHC)

    Tel: (650) 493-5000 ext. 62140 or
    (800) 455-0057

    Mail to:
    3801 Miranda Avenue, Bldg. 100, Unit 2C
    Palo Alto, CA 94304

    Hours:
    8 am - 5 pm Monday through Friday

    Services for home-bound veterans include:
    • medical,
    • social,
    • psychiatric and
    • case management.

    HBHC has people trained to help:

    • make treatment plans,
    • get adaptive equipment,
    • figure out proper diet, and
    • refer you to other community resources.

    Volunteers give companionship and respite.
    Apply by phone.

    Menlo Park Division, Psychiatric Outpatient Clinic
    795 Willow Road, Bldg. 321, 170A
    Menlo Park, CA 94025

    Tel: (650) 493-5000 ext. 22234
    Tel: (650) 617-2678

    Hours:
    8 am - 4:30 pm Monday through Friday

    • serves as the entry point for veterans seeking mental health and psychiatric services
    • offers inpatient and outpatient services
    • does assessments and makes referrals to day treatment programs
    • provides treatment for acute and chronic conditions
    Menlo Park Division, Respite Care
    795 Willow Road, Bldg. 324 and Bldg. 331
    Menlo Park, CA 94025

    Tel: (650) 493-5000 ext. 23217

    Hours:
    8 am - 8 pm Monday through Friday

    Limited relief for caregivers of veterans who:
    • are disabled
    • are chronically ill
    • are elderly
    • live in their home and require 24-hour care
    Menlo Park Division, Transitional Care & Nursing Home Care Unit
    795 Willow Street, Building 331
    Menlo Park, CA 94025

    Tel: (650) 493-5000 ext. 27193 or 27185

    Hours:
    8 am - 8 pm Monday through Friday

    Care for veterans who need temporary or long-term skilled nursing services.
    Mental Health Emergency Unit
    3801 Miranda Avenue, Building 100, Room 320
    Palo Alto, CA 94304

    Tel: (650) 493-5000 ext. 65577

    Hours:
    8 am - 4:30 pm Monday through Friday

    Emergency psychiatric evaluations and referrals.
    Older Adult, Family Research and Resource Center Caregiver Assistance Program
    795 Willow Road, 182C- MP
    Menlo Park, CA 94025

    Tel: (650) 493-5000 ext. 22011
    (800) 943-4333 (voice mail)

    Hours:
    9 am - 6 pm Tuesday through Thursday

    Classes for caregivers of adults aged 50 and over. Caregivers learn how to deal with stressful situations.

    Hispanic caregivers can take a special class.
     
    Palo Alto Department of Veterans Affairs Medical Center
    Menlo Park Division, Psychiatric Outpatient Clinic
    795 Willow Road, Bldg. 321, 170-A
    Menlo Park, CA 94025

    Tel: (650) 617-2678, or
    (650) 493-5000 ext. 22234

    Hours:
    8 am - 4:30 pm Monday through Friday

    Starting point for veterans who need mental health and psychiatric services.

    They
    • have inpatient and outpatient services,
    • give referrals to day treatment and sheltered workshop programs,
    • do assessments,
    • focus on chronic and long-term conditions.
    Palo Alto Department of Veterans Affairs
    Medical Center Hospice Care

    3801 Miranda Avenue, Building 100, Ward 4A
    Palo Alto, CA 94304

    Tel: (650) 849-0550 (24-hour service)
    Tries to make life comfortable and pain-free for terminally ill veterans.

    Helps both inpatients and outpatients.
     
    Western Blind Rehabilitation Center
    3801 Miranda Avenue, Bldg. 48
    Palo Alto, CA 94304

    Tel: (650) 493-5000 ext. 64359 or ext. 64363

    Hours:
    8 am - 4 pm Monday through Friday

    Residential treatment program for blind or visually impaired veterans.


    You may find help in other sections too, such as Job Training, Alcohol and Drug Abuse Services, etc.

    Or, in the Senior Service Directory (if the veteran is over 60).

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  10. Services for people with specific diseases and disabilities

    Attention Deficit Disorder (ADD) and Attention Deficit Hyperactivity Disorder (ADHD)

    ADD/ADHD Resources

    Website: www.addresources.org
     

    National non-profit organization helping people with ADD/ADHD develop their full potential. At their site -  the National ADHD Directory, which  lists:
    • ADD/ADHD service providers and products on the Internet
    • Articles by national authorities, as well as individuals with ADD/ADHD, for free downloading

    HIV/AIDS or related diseases

    AIDS Community Research Consortium (ACRC)
    1048 El Camino Real, Suite B
    Redwood City, CA 94063

    Tel: (650) 364-6563

    Hours:
    9 am - 5 pm Monday through Friday

    Website: http://www.acrc.org/

    Provides programs that are responsive to the changing needs of those infected and affected with HIV/AIDS and Hepatitis C (HCV) by offering:
    • innovative outreach education
    • prevention
    • case management
    • food
    • transportation
    • clinical trial services
    AIDS Resources Information and Services (ARIS)

    Website: www.aris.org

    List of online resources
    Catholic Diocese of San Jose:
    Human Concerns Commission, AIDS Project

    900 Lafayette Street, Suite 405
    Santa Clara, CA 95050-4966

    Tel: (408) 983-0100 or (408) 983-0122

    Website: www.dsj.org
    Provides information to the community on:
    • Domestic violence – providing information on community help services.
    • Health care - working with community organizations to assist children that do not have health insurance.
    • Immigration – putting people in contact with agencies that can assist in the immigration process.
    Center for Disease and Control Information Line

    Tel: (800) 232-4636 (English/Spanish)
    TTY: (888) 232-6348

    Websites: www.cdc.gov/

    Operators are available 24 hours a day, 7 days a week, to:
    • answer questions,
    • provide referrals, and
    • send free publications through email and postal mail
    Family Caregiver Alliance
    690 Market Street, Suite 600
    San Francisco, CA 94104

    Tel: (415) 434-3388
    (800) 445-8106 (California only)

    Hours:
    9 am - 5 pm Monday through Friday

    Website: www.caregiver.org

    Services like:

    Workshops for caregivers of brain impaired adults and victims of AIDS dementia.
     
    Health Trust
    1701-A South Bascom Avenue
    Campbell, CA 95008

    Tel: (408) 961-9850

    HealthTrust Website

    Serves anyone in living with HIV/AIDS in Santa Clara County by assuring access to all services needed to promote health, dignity, and quality of life, thereby preventing the spread of HIV.
    Necessities and More
    65 West Rincon Avenue
    Campbell, CA 95008

    FAX: (408) 378-4445
    Food, clothing, utilities and emergency rent money for poor people with AIDS or related diseases.

    Blindness and/or visual handicaps

    Books Aloud, Inc.
    Dr. Martin Luther King, Jr. Library
    150 E. San Fernando Street
    San Jose, CA 95112

    Or mail to:
    P.O. Box 5731
    San Jose, CA 95150-5731

    Tel: (408) 808-2613
    FAX: (408) 808-2625

    Hours:
    9 am - 5 pm Monday through Friday

    Website: www.booksaloud.org

    Library of fiction and non-fiction audiocassettes you can borrow for free. Serves all disabilities.
    California State Department of Rehabilitation, Blind Services
    100 Paseo de San Antonio, Suite 324
    San Jose, CA 95113

    Tel: (408) 277-1355

    Hours
    8 am - 5 pm Monday through Friday

    Website: www.dor.ca.gov/ (Dept. of Rehab.)

    Services include:
    • education,
    • job training,
    • classes in mobility, adaptive techniques and devices, and transportation training.
    • counseling.
    Lighthouse for the Blind and Visually Impaired
    214 Van Ness Avenue
    San Francisco, CA 94102

    Tel: (415) 431-1481

    Hours:
    8:30 am - 5 pm Monday through Friday

    Website: www.lighthouse-sf.org

    Services include:
    • rehabilitation skills training,
    • resources for recent vision loss
    • employment placement services
    National Association for Visually Handicapped (NAVH)
    507 Polk Street, Suite 420
    San Francisco, CA 94102

    Tel: (415) 775-6284

    Hours:
    9 am - 4 pm Monday through Friday

    Website: www.navh.org

    Service include:
    • support group for seniors,
    • a library with books with large print, and
    • sale of visual aids.
       
    Prevent Blindness: Northern California
    1388 Sutter Street, Suite 408
    San Francisco, CA 94109

    Tel: (415) 567-7500

    Hours:
    9 am - 5 pm Monday through Friday

    Website: www.eyeinfo.org

    Teaches safety and how to prevent blindness.
    Santa Clara Valley Blind Center
    101 North Bascom Avenue
    San Jose, CA 95128

    Tel: (408) 295-4016

    Hours:
    9 am - 3 pm Monday through Friday

    Website: visionbeyondsight.org

    Services include:
    • classes,
    • recreational activities and other activities that encourage socialization,
    • special products for sale (white canes, talking watches and clocks, large print games and reading equipment).
    Vista Center for the Blind & Visually Handicapped (was: Peninsula Center)
    2470 El Camino Real, Suite 107
    Palo Alto, CA 94306

    Tel: (650) 858-0202

    Hours:
    9 am - 4:30 pm Monday through Friday

    Website: www.vistacenter.org

    Services include:
    • low-vision clinics,
    • counseling and support groups,
    • Braille classes,
    • computer skills classes,
    • in-home training in daily living skills, orientation, and mobility,
    • employment program,
    • youth group,
    • store with products for the visually impaired.

    Look at the “Vision Care” section of the Senior Service Directory for more help, especially for seniors on Medicare.

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    Deafness and hearing problems

    California Telephone Access Program (CTAP)

    Tel: (800) 806-1191 (Voice - English)
    Tel: (800) 949-5650 (Voice - Spanish)
    TTY: (800) 806-4474 (English)
    TTY: (800) 896-7670 (Spanish)

    Hours:
    9 am - 6 pm Monday through Friday

    Website: www.ddtp.org/

    Free special equipment and services. To qualify, you must have problems with your:
    • hearing,
    • vision,
    • mobility,
    • speech, and/or
    • ability to understand information.

    You might be able to get home installation and special training. Just ask.

    You can get services in English or Spanish.

    Deaf Counseling Advocacy and Referral Agency (DCARA)
    650 N. Winchester Blvd. Suite 3
    San Jose, CA 95128
    Tel: (408) 260-1993
    TTY: (408) 260-1973

    Hours:
    8:30 am - 12:30 pm and 1:30 pm - 6:30 pm Monday through Friday

    Website: www.dcara.org

    Services include:
    • information and referral,
    • peer counseling,
    • advocacy in discrimination cases,
    • training in independent living skills and job development, and
    • interpreting services.

    Programs include:

    • Communication Skills for Foreign-Born Deaf Adults,
    • Deaf Latino Program, and
    • Captioned Movie Night.

    Hearing and Speech Center of Northern California (previously called the San Francisco Hearing and Speech Center)
    1234 Divisadero Street
    San Francisco, CA 94115

    Tel: (415) 921-7658
    TDD: (415) 921-8990

    Hours:
    8:30 am - 5 pm Monday through Friday

    Website: www.hearingspeech.org

    Services include:
    • educational programs,
    • speech/language therapy,
    • auditory training,
    • assessments, and
    • counseling.
    Hearing Loss Association of Silicon Valley (Was: Self Help for Hard of Hearing People)
    369 Manila Drive
    San Jose, CA 95119-1934

    Tel: (408) 229-1041

    Websites: www.hearinglossca.org and
    www.hearinglossca.org/html/chapters/
    san_jose.htm

    Support for people with reduced hearing.

    Services include monthly meetings and information.
     

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    Strokes

    Foothill College Reach Program
    4000 Middlefield Road, Building P

    Palo Alto, CA 94303
    Tel: (650) 949-6960

    Website: www.foothill.fhda.edu/al/reach.html
    Educational activities for adult stroke patients.
    Skills Plus: Santa Clara Adult Education Center
    1840 Benson Street
    Santa Clara, CA 95050

    Tel: (408) 423-2100

    Hours:
    9:15 am - 4 pm Tuesday & Thursday,
    9 am - 12:15 pm Wednesday & Friday

    Classes for neurologically impaired adults. Classes include:
    • training in mobility,
    • communication, and
    • independent living skills.

    Alcoholism and drug abuse

    AL-ANON Family Groups; ALATEEN Campbell Community Center
    1 W. Campbell Avenue, Room 82
    Campbell, CA 95008

    Tel: (408) 379-9375 (Al-Anon office)
    (888) 425-2666 (Toll-free information)

    Hours:
    8 am - 6 pm Monday through Friday

    Websites: www.ncwsa.org/scvafg (Santa Clara Valley)
    www.al-anon.alateen.org/ (national site)

    Provides supportive services to families of alcoholics.
     
    Alcoholics Anonymous (AA)
    274 East Hamilton Avenue, Suite D
    Campbell, CA 95008
    Tel: (408) 374-8511

    Hours:
    9 am - 4:30 pm Monday through Friday, 9:30 am -12 noon Saturday

    Websites: aasanjose.org (Santa Clara County)
    www.aa.org (National)

    AA Groups in Spanish
    (Grupos A.A en español)
    Tel: (408) 975-0826 (San Jose)

    Website: aaespanolsanjose.org

    Daily support program to help alcoholics keep from drinking.

    Listed are phone numbers and websites with information on local groups in English and Spanish (Alcohólicos Anónimos Del Area De Santa Clara).
     

    ARH – Recovery Homes, Inc.
    Mail:
    1101 Winchester Blvd. Suite J-220
    San Jose, CA 95128
    Tel: (408) 236-6657 (Corporate office)
    Tel: (408) 295-4103 (Transitional housing units men/women)

    Hours:
    8 am - 5 pm Monday through Friday

    Betty McKeown Center
    1281 Fleming Avenue
    San Jose, CA 95151
    Tel: (408) 259-6565

    House on the Hill
    9500 Malech Road
    San Jose, CA 95138
    or
    P.O. Box 21826
    San Jose, CA 95151
    Tel: (408) 281-6570

    Mariposa Lodge
    9500 Malech Rd.
    San Jose, 95138
    or
    P.O. Box 21268
    San Jose, CA 95151
    Tel: (408) 281-6555

    Treatment Options
    2345 Mather Drive
    San Jose, CA 95116
    Tel: 937-7083

    Live-in treatment programs for alcoholics and drug addicts.

    There are 4 different homes, which provide residential treatment programs for alcoholics and drug addicts. Also provides transitional housing for men and women, including women with children.
    • Betty McKeown Center—for men and women age 18 to 65
    • House on the Hill—for women with young children (infants to 5 years old)
    • Mariposa Lodge—for women age 18 to 64
    • Treatment Optionsfor women and men age 18 to 65
       
    Combined Addicts and Professional Services (CAPS)
    66 E. Rosemary St.
    San Jose, CA 95112

    Tel: (408) 441-6088
    Tel: (408) 441-6093 (for testing)
     
    Gets referrals from other agencies. People with HIV/AIDS can call direct.

    Services include:

    • intensive outpatient counseling
    • aftercare facility for patients living with HIV/AIDS and substance abuse
    • transitional housing
    • individual counseling
    • treatment plans
    • referrals to other agencies, and
    • drug testing.

     

    Combined Addicts and Professional Services (CAPS) Residential Treatment
    398 South 12th Street
    San Jose, CA 95112

    Tel: (408) 294-5425

    Hours:
    9 am - 5 pm Monday through Friday

    Through a referral system from other agencies, provides a residential drug rehabilitation program outpatient services, and transitional housing.

    People with HIV/AIDS can call direct.

    Department of Alcohol and Drug Services (DADS), Santa Clara Valley Health and Hospital System - Gateway
    976 Lenzen Avenue, 3RD Floor
    San Jose, CA 95126

    Tel: (408) 792-5680 (Administration)
    Tel: (800) 488-9919 (Gateway)

    Hours:
    8 am - 5 pm Monday through Friday

    Website: www.sccdads.org

    Information and referrals to county programs and to providers that have a contract with the county.

    There are other branches across the country. Most have:
    • screening,
    • evaluation, and
    • outpatient services.

    Different centers focus on different problems.

    Narcotics Anonymous (NA)

    Tel: (408) 998-4200 (meeting times and locations)

    Websites:
    www.na.org (national)
    www.sjna.org (local)

    Daily support programs to help recover from addiction.

    Volunteer phone numbers for support.
     
    Santa Clara County Resource Alliance National Council on Alcoholism and Drug Dependence, Inc. (NCADD)
    1415 Koll Circle, Suite 101
    San Jose, CA 95112

    Tel: (408) 292-7292 (Office)

    Hours:
    8 am - 6 pm Monday through Friday

    Websites:
    www.ncadd.org (national)
    ncaddsiliconvalley.org (Silicon Valley)

    Provides education and training about alcohol, nicotine, and other drug related issues.
     

    You can also look at the Senior Service Directory, if the person is elderly, or Veterans’ Services, Services for the Brain Injured and the Mentally Impaired, etc.

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    Alzheimer’s

    Alzheimer’s Activity Center
    2380 Enborg Lane
    San Jose, CA 95128

    Tel: (408) 279-7515

    Hours:
     7 am - 6 pm, Monday through Friday

    Services include:
    • a day program with a noon meal,
    • social and recreational activities, and
    • counseling and referrals for families.

    People who may be agitated, wander, or have problems of incontinence are welcome.

    Alzheimer’s Association of the Greater San Francisco Bay Area
    1060 La Avenida
    Mountain View, CA 94043

    Tel: (650) 962-8111, or
    (800) 272-3900

    Hours:
    8:30 am - 5 pm Monday through Friday

    Click for website

    Services include:
    • information,
    • referrals to service agencies and family support groups, and
    • a network for caregivers.
    Daybreak Respite and Caregiver Support
    Catholic Charities of Santa Clara County
    5111 San Felipe Road
    San Jose, CA 95135

    Tel: (408) 270-4900

    Website: www.ccsj.org/services/older_adults/
    daybreak.htm

    Offers
    • center and home based respite (temporary care)
    • escorted transportation for seniors with Alzheimer's or dementia
    • caregiver support groups
    • community education
    • case management
    Family Caregiver Alliance, Resource Center
    180 Montgomery Street, Suite 1100
    San Francisco, CA 94104

    Tel: (415) 434-3388
    (800) 445-8106 (California)

    Hours:
    9 am - 5 pm Monday through Friday

    Website: www.caregiver.org

    Services include:
    • temporary care so families can have a break (respite care),
    • classes that teach how to lessen frustration and burnout for caregivers, and
    • legal help.

    For day-care programs, look at the Senior Service Directory.

    Help with other diseases and disabilities

    American Cancer Society
    747 Camden Ave. Suite B
    Campbell, CA 95008

    Tel: (408) 871-1062
    (408) 879-1032 (Regional Office)
    (800) 227-2345 (24-hour number)

    Hours:
    9 am - 5 pm Monday through Friday

    Website: www.cancer.org

    Services include:
    • information and education (including a library of videos and printed materials),
    • help with rehabilitation equipment,
    • transportation,
    • support groups for survivors of prostate cancer, mastectomy, lumpectomy and laryngectomy,
    • some home-care, and
    • a "wig-bank".
    American Heart Association, Western States Affiliate
    One Almaden Blvd., Suite 500
    San Jose, CA 95113-2214

    Tel: (408) 977-4950

    Hours:
    8:30 am - 5 pm Monday through Friday

    Website: www.americanheart.org

    Educational materials on:
    • heart diseases,
    • stroke prevention, and
    • nutrition.
    American Lung Association
    Website: www.lungusa.org

    American Lung Association of California
    Website: www.californialung.org

    National and statewide organizations working to prevent lung disease and promote lung health.
     
    Breathe California
    1469 Park Avenue
    San Jose, CA 95126

    Tel:   (408) 998-5865
    Fax: (408) 998-0578

    Hours:
    8 am - 5 pm Monday through Friday

    Website: www.lungsrus.org

    Breathe California of the Bay Area fights lung disease in all its forms and works with its communities to protect lung health. Services include:
    • breathing improvement training for people with COPD,
    • training in how to stop smoking,
    • a special program for people with asthma, and
    • educational materials.
    Diabetes Society of Santa Clara
    1165 Lincoln Ave., Suite 300
    San Jose, CA 95125

    Tel: (408) 287-3785

    Hours:
    8:30 am - 5 pm Monday through Friday (closed for lunch 11:30 - 12:30)

    Website: www.diabetesscv.org

    Services include:
    • classes,
    • information,
    • support groups,
    • outreach programs, and
    • kits for testing glucose levels at home.
    National Multiple Sclerosis Society
    2589 Scott Boulevard
    Santa Clara, CA 95050

    Tel: (408) 988-7557, or
    (800) 344-4867

    Hours:
    9 am - 5 pm Monday through Friday

    Websites:
    www.nmss.org (national)
    www.nationalmssociety.org/cau (Silicon Valley)

    Services include:
    • referrals to community resources,
    • education,
    • counseling,
    • Self Service groups,
    • temporary care so families can have a break (respite care), and
    • equipment loans.
    Parkinson's Patients Support Groups (PPSG)

    1170 Morse Avenue
    Sunnyvale, CA 94089-1605

    Tel: (408) 734-1593

    Hours:
    8:30 - 5 pm Monday through Friday

    Websites: www.ppsg.org (local)
     www.thepi.org (national organization)

    • shares information about
      • the latest treatments,
      • events, and
      • legislation regarding Parkinson's disease
    • helps to put patients and care-givers in touch with local support groups

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  11. Housing and living services:

    Out-of-Home placement for supervised care


    If a person who cannot live by him or herself anymore, the person’s doctor may suggest one of the following types of care:
     

    Residential Care Home (RCH) Facilities

    RCHs are licensed by the:

    State Department of Social Services
    2580 North First Street, Suite 350
    San Jose, CA 95131

    Tel: (408) 324-2112

    Hours:
    8 am - 5 pm Monday through Friday

    Licensing website: www.dss.cahwnet.gov

    People in RCH facilities get:
    • a room,
    • meals,
    • supervised self-care, and
    • supervised taking of medications.

    They do not offer professional nursing care.

    Contact the State Dept. of Social Services for a list of licensed facilities. And, call them to report any problems in an RCH.

    Intermediate Care Facilities (ICF)

    ICFs are licensed by the:

    Department of Health Services Licensing and Certification
    100 Paseo de San Antonio
    San Jose, CA 95113

    Tel: (408) 277-1784

    Hours:
    8 am - 5 pm Monday through Friday

    Licensing website: www.dhs.ca.gov

    ICFs have more supervision and some nursing care.

    Contact the Dept. of Health Services Licensing and Certification for a list of ICFs. And, contact them if you have a complaint about an ICF, SNF (skilled Nursing Facility), or any licensed medical institution.
    Skilled Nursing Facilities (SNF) SNFs have:
    • professional nursing care,
    • physical and occupational therapy and
    • other treatment as prescribed by a physician.

    They are licensed by the State Department of Health (See address for ICFs above).

    Registry services can help you find the right placement for your family member or your conservatee's needs. They are free. Look in the Senior Service Directory under "Registries".

    If you have problems with the care in any of these facilities, report it to the proper licensing agency. Also contact:

    Long Term Care Ombudsman Program (Catholic Charities)
    2625 Zanker Road, Suite 200
    San Jose, CA 95134-2107

    Tel: (408) 944-0567
    FAX: (408) 944-0776

    Hours: 9 am - 5 pm Monday through Friday

    Website: www.ccsj.org

    If you want to learn about the rights of people in nursing homes or need a support group contact:

    California Advocates for Nursing Home Reform

    650 Harrison Street, 2nd Floor
    San Francisco, CA 94107

    Tel: (415) 974-5171; (800) 474-1116

    Hours: 9 am - 5 pm Monday through Friday

    Website: www.canhr.org

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    Housing services for people with disabilities
     

    Momentum for Mental Health (was Alliance for Community Care)
    2001 The Alameda
    San Jose, CA 95126-1136

    Tel: (408) 261-7777
    Website: www.momentumformentalhealth.org

    Hours:
    8:30 am - 5 pm Monday through Friday

    Temporary housing and help finding permanent housing for mentally ill people.
    Community Housing Developers
    255 North Market Street, Suite 290
    San Jose, CA 95110

    Tel: (408) 279-7676
    (408) 279-7657 (rentals)

    Hours:
    8 am - 5 pm Monday through Friday

    Website: www.communityhousingsv.org

    Apartments for low-income people who qualify, including seniors and physically challenged people.
    Community Solutions
    (Used to be: Bridge Counseling Center)
    16264 Church Street Suite 103
    Morgan Hill, CA 95037
    Or, mail to:
    P.O. Box 546
    Morgan Hill, CA 95038-0546

    Tel: (408) 779-2113 (Morgan Hill)
    (408) 225-9163 (San Jose, appointments only)

    Hours:
    9 am - 5 pm Monday through Friday

    Website: www.communitysolutions.org

    Programs include:
    • Behavioral Healthcare Services, individual, group and family counseling. Supportive Housing Services for Mentally Ill Adults and Sober living environment residence.
    • Prevention and Education Services, home based support for teen parents, foster care and teen mothers.
    • Solutions to Violence Services, 24-hour Rape Crisis Line, Support Groups for assault survivors. Women’s Shelter for battered women.
    Housing Authority of the County of Santa Clara
    505 West Julian Street
    San Jose, CA 95110

    Tel: (408) 275-8770

    Hours:
    8 am - 5 pm Monday through Friday

    Website: hacsc.org

    Services for qualified, low-income seniors and people with disabilities.

    Funded by the Department of Housing and Urban Development (HUD).
     
    Housing for Independent People (HIP)
    481 Valley Way
    Milpitas, CA  95035

    Tel: (408) 941-1850
    Fax: (408) 941-0294

    Hours:
    9 am - 5 pm Monday through Friday

    www.hip4housing.org/ and
    www.housingscc.org

    Accessible, low cost housing. Qualifying persons include:
    • adults with physical, mental and/or developmental disabilities
    • low-income seniors
    • people with HIV/AIDS
      and
    • persons with very low income
    Santa Clara Valley Medical Center,
    Rehabilitation Center

    See information above. (Ask for a Social Worker at Valley Medical Center.)

    Provides training in independent living skills for clients leaving hospital care
    Senior Housing Solutions (was: Project Match)
    512 Valley Way
    Milpitas, CA 95035
    Tel: (408) 416-0271

    Hours:
    8 am - 5 pm Monday through Friday

    Website: www.srhousingsolutions.org

    Provides shared housing for independent seniors aged 60 years and older.

    For more help, check other sections. For example, if your family member suffers from alcohol or drug related disabilities, see the section on Alcoholism and Drug Abuse Services. Also see the resources in the section below.

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    Help for living at home

    People with disabilities living at home need different services. You can get these services from many agencies. You can find personal non-medical services on the list below.

    For more choices, look at the Yellow Pages of your telephone book under “Home Health Services and Nurses” and “Nurses Registries”. Ask if they have homemaker services and how much they cost.
     

    Health Trust
    1701 A South Bascom Avenue
    Campbell, CA 95008

    Tel: (408) 961-9850

    Hours:
    8 am - 5 pm Monday through Friday

    Website: www.healthtrust.org
    Web page for Meals on Wheels

    Non-medical homemaker and personal care services. These services are for physically weak people and people with physical disabilities.

    Services include:
    • Meals on Wheels (hot meals delivered to the home)
    • Community Wellness: health care professionals provide immunizations, health screenings and wellness training.
    • School based health clinics
    • Family Health Insurance.
    Hospice of the Valley, Santa Clara County
    4850 Union Avenue
    San Jose, CA 95124

    Tel: (408) 559-5600

    Provides:
    • compassionate end-of-life care for patients and their families
    • grief programs for various ages and types of loss

    Services are covered by Medicare, Medi-Cal or other insurance; no one is denied care based on not being able to pay

    In-Home Supportive Services
    Social Services Agency, Santa Clara County

    333 West Julian Street 4th Floor
    San Jose, CA 95110

    Tel: (408) 975-4899

    Click for the IHSS website

    County Aging and Adult Services website

    Services to help the elderly and people with disabilities stay at home. They include:
    • help around the house (cooking, laundry, cleaning)
    • shopping
    • help with dressing, bathing, and other non-medical personal services

    Any person who is blind, disabled, or older than 65 and has low income is eligible.

    If your income is higher, you may be able to get services. But, you may have to pay part of the cost.

    Pathways Home Health Hospice
    585 North Mary Avenue
    Sunnyvale, CA 94085

    Tel: (408) 730-5100
    (888) 755-7855 (toll-free)

    Website: www.pathwayshealth.org

    Provide low-cost services:
    • Temporary/Continuous homecare. Nursing.
    • Hospice care

    They accept Medi-Cal payment or for those who need hospice care, but do not have insurance, the Hospice Foundation will provide free Hospice care.

    Santa Clara County Meals-On-Wheels and Senior Nutrition Program

    Tel: (408) 975-4860
    Services for people over 60 years old (and their spouses). Provides:
    • meals planned by dieticians, including ethnic meals
    • senior day care programs
    • Meals-on-Wheels program

    May provide a microwave oven if you need one.

    Silicon Valley Independent Living Center (SVILC)

    Main office:
    Tel: (408) 894-9041
    TTY: (408) 894-9012
    FAX: (408) 894-9050

    South County Branch:
    Tel: (408) 846-1480
    TTY: (408) 842-2591
    FAX: (408) 842-2321

    Website: www.svilc.org
    Programs and services at SVILC are designed to meet various independent living needs.

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    Home equity programs

    You may need to use the equity in your home or a family member’s home to get money to pay for the services and equipment needed for you or a family member to live at home.

    You can do this by arranging a simple equity line of credit, a sale leaseback or a reverse mortgage.

    For Home Equity Loan Programs, contact your bank or real estate broker. You can also look at the Senior Service Directory.

    House repair and rehabilitation loans

    Most cities in Santa Clara County have specific requirements for loans and grants. Call your city for information:

    Campbell
    (408) 866-2137

    Cupertino
    (408) 777-3251

    Gilroy
    (408) 846-0290

    Los Gatos
    (408) 441-0261

    Milpitas
    (408) 586-3071

    Morgan Hill
    (408) 776-7373

    Mountain View
    (650) 903-6459

    Palo Alto
    (650) 329-2428

    San Jose
    (408) 535-3860

    Santa Clara
    (408) 441-0261

     Saratoga
    (408) 441-0261

    Sunnyvale
    (408) 730-7442


    For Los Altos, Los Altos Hills, and all unincorporated areas of the county, call Housing and Community Development Department of Santa Clara County, (408) 441-0261.

    Avenidas (Senior Home Repair)
    450 Bryant Street
    Palo Alto, CA 94301

    Tel: (650) 289-5400

    Hours:
    9 am - 5 pm Monday through Friday

    Click for website

    Minor home repair services for senior homeowners (50 or older) at below market rates in Atherton, East Palo Alto, Los Altos, Los Altos Hills, Menlo Park, Mountain View, Palo Alto, Stanford, Portola Valley and Woodside.
    Palo Alto Housing Corporation
    725 Alma Street
    Palo Alto, CA 94301-2403

    Tel: (650) 321-9709
    Fax: (650) 321-4341

    Hours:
    8 am - 5 pm Monday through Friday

    Website: www.paloaltohousingcorp.org

    Housing and information/referral services for low- and medium-income families, people with disabilities and seniors in Palo Alto.
    Rebuilding Together Silicon Valley
    (Was: Christmas in April)
    2885 Aiello Drive, Suite A
    San Jose, CA 95111-2188

    Tel: (408) 578-9519

    Hours:
    8:30 am - 5 pm Monday through Friday

    Website: www.rebuildingtogether-sv.org

    Free services for low-income senior homeowners who qualify. Services include:
    • electrical,
    • plumbing,
    • painting and
    • greater-accessibility work.

    Work is done in April and October. A year-round program does repairs that improve accessibility and mobility within the home.

    Turn your application as early as possible. They are considered on a first come-first served basis.

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  12. Help with transportation

    You can get help if your disability makes it impossible for you to take public transportation to medical appointments or other important reasons.
     

    American Cancer Society

    Tel: (408) 879-1032
    Drives some cancer patients to medical appointments. 24-hour service, Monday through Sunday (free of charge).
    Community Services Agency of Mountain View and Los Altos

    Tel: (650) 968-0836
    Low-cost transportation for the elderly and people with disabilities in Mountain View, Los Altos and Los Altos Hills.

    Call to see if you qualify and to set up an appointment. Ask for the senior department.
    El Camino Health Care System (Roadrunners)

    Tel: (650) 940-7016

    Hours:
    8 am - 4:30 pm Monday through Friday

    Website: www.elcaminohospital.org

    Transportation to El Camino Hospital from anywhere 10 miles away or less.
    Heart of the Valley

    Tel: (408) 241-1571

    Hours:
    9 am - 1 pm Monday through Friday

    Transportation to:
    • appointments,
    • errands, and
    • social events.

    Volunteers stay with clients during medical appointments.

    Services are for seniors (60 and older) in Santa Clara, West San Jose, Cupertino, Saratoga, Sunnyvale, Los Gatos, Campbell and Monte Sereno.

    There are no financial eligibility requirements.

    But, they cannot transport people in wheelchairs or people who need walkers or canes.

    Japanese American Community Senior Services (Yu-ai-kai)

    Tel: (408) 294-2505

    Website: www.yuaikai.org
    Volunteers give very limited transportation help. They can take seniors in San Jose to medical appointments. And, they can help translate to and from Japanese.
    Outreach
    926 Rock Ave. Suite 10
    San Jose, CA 95131

    Tel: (408) 436-2865 (San Jose), or
    (800) 400-6222 (South County)

    Hours:
    8 am - 5 pm Monday through Friday

    Provides pre-schedule transportation to medical appointments and limited shopping for people who qualify under the Americans With Disabilities Act (ADA).

    Outreach serves all of Santa Clara County. It is the cities' Consolidated Para-transit Service Project.

    For more help, look at the “Special Transportation” section of the Senior Service Directory, below. Also see "Special Transportation Arrangements" at the Santa Clara County website.
     

  13. The Senior Service directory

    The Senior Services Directory is a handbook that has information about housing, healthcare care management, transportation and more. You can buy it for $5.00 by mail or in person. The Directory is published by the Council on Aging, Silicon Valley.

    The Council is a non-profit organization that gives information and help to senior citizens in Santa Clara County. Their goals are to:

    • improve the lives of older people and people with disabilities

    • help them stay in their chosen homes and communities

    Visit their web page for information on purchasing the directory.

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  14. Job training
     

    Momentum for Mental Health - Employment Services
    86 S. 14th Street
    San Jose, CA 95112

    Tel: (408) 938-8500

    Hours:
    8 am - 5 pm Monday through Friday except Wednesday. 9 am - 5 pm on Wednesday.

    Website: www.momentumformentalhealth.org

    Provides career opportunities for people with mental disabilities and helps find employment in the community.

    You can get on-the-job training in landscaping and grounds maintenance, and help finding a job in the community.
     
    California State Department of Rehabilitation
    100 Paseo de San Antonio, Room 324
    San Jose, CA 95113

    Tel: (408) 277-1355
    Fax: (408) 277-1270
    TTY: (408) 277-1043

    Hours:
    8 am - 5 pm Monday through Friday

    Websites:
    www.rehab.ca.gov
    www.dor.ca.gov

    Helps people with disabilities get a job and keep it. They want to help people live independently.

    Services include:
    • diagnostic and testing services for people with physical and mental impairments (like alcoholism and drug dependence),
    • counseling,
    • job training and placement, and
    • tools, supplies and licenses.

    You can get help at several places in the county. But first, you have to fill out and hand in an application.

    To get an application, go to:
    www.rehab.cahwnet.gov.

    California State Employment Development Department (EDD)
    2450 South Bascom Avenue
    Campbell, CA 95008

    Tel: (800) 300-5616

    Websites:
    www.caljobs.ca.gov
    www.ajb.dni.us (American Job Bank)
     

    Job testing and placement services.

    Services and  computers with job listings are provided at several locations in the county.
     
    Catholic Charities of Santa Clara County:
    Focus for Work

    2625 Zanker Road, Suite 101
    San Jose, CA 95134
    Tel: (408) 325-5285

    Hours:
    8 am - 4:40 pm Monday through Friday

    South County location:
    1215 First Street
    Gilroy, CA 95020
    Tel: (408) 842-3404

    Hours:
    Tuesday and Thursday, by appointment only

    Website: www.ccsj.org

    Helps adults with chronic mental illness get back to work. A referral from a mental health provider is needed.

    There is a 30-minute orientation every Tuesday at 1 p.m. in the main office on Zanker Road.
     
    Center for Employment Training (CET)
    701 Vine Street
    San Jose, CA 95110

    Tel: (408) 287-7924

    Website: www.cetweb.org
    Job training and placement services for low-income people.

    On Tuesdays and Thursdays there is an orientation in English.

    On Wednesdays, it is in Spanish.
    Central County Occupational Center (CCOC) and Metropolitan Adult Education Program (MAEP)
    760 Hillsdale Avenue
    San Jose, CA 95136-1190

    Tel: (408) 723-6400

    Hours:
    7 am - 10 pm Monday through Thursday; 7 am - 5 pm Friday

    Websites:
    CCOC: www.metroed.net/ccoc.html
    MAEP: www.metroed.net/adultcourse.html

    Training to teach entry-level job skills or improve skills you already have.

    Call or read the information on the websites to see if you qualify.
     
    Institute for Career Development
    1080 North 7th Street
    San Jose, CA 95112

    Tel: (408) 998-5787 (career development), or
    (408) 294-5561 (TTY for the hearing impaired)
    Fax: (408) 283-9093

    Hours:
    8:30 am - 5 pm Monday through Friday

    http://www.goodwillsv.org/

    Services include:
    • some on-the-job training in accounting, computer data entry, general clerical and clerical word-processing, and electronic assembly;
    • help finding and getting a job; and
    • counseling for individuals in the job training program.

    A division of Goodwill of Santa Clara County

    NOVA (Supported Employment) Program
    505 W. Olive Avenue, Suite 550
    Sunnyvale, CA 94086

    Tel: (408) 730-7232
    TTY: (408) 774-5448

    Hours:
    8 am - 5 pm Monday through Friday

    Website: www.novapic.org

    Services for low-income people with disabilities.

    If you qualify, you can get interviewed and tested in your basic skills and interests.

    You can learn what support services you need to work.
     
    SeniorNet

    San Jose Almaden
    Almaden Community Center
    6445 Camden Avenue
    San Jose CA 95120

    Tel: (408) 268-1133

    Websites: www.snlcsj.org/almaden/index.html
    www.seniornet.org/usa/sanjosealmaden

    San Jose Cypress
    Cypress Senior Center
    403 South Cypress Avenue
    San Jose CA 95117

    Tel: (408) 244-1353

    Websites: www.snlcsj.org/cypress/index.html
    www.seniornet.org/usa/sanjosecypress

    San Jose Willows
    Willows Senior Center
    2175 Lincoln Avenue
    San Jose CA 95125

    Tel: (408) 448-6400

    Websites: www.snlcsj.org/willows/index.html
    www.seniornet.org/usa/sanjosewillows

    SeniorNet is a nonprofit organization whose mission is to provide older adults education for and access to computer technologies.

    The classes (in Computer Fundamentals, Word Processing, the Internet and more) provide training that may help individuals with job hunting and on the job, as well as in their personal life.

    Classes are available to all persons 50 years and older for a very low fee.

    VTF Services
    918 North Rengstorff Ave.
    Mountain View, CA 94043

    Tel: (650) 934-9091
    Fax: (650) 934-9092

    Website: www.vtfservices.org/
    Help for people with disabilities and the mentally impaired.

    Services include a community rehabilitation program that has supervised job training in
    • grounds maintenance,
    • assembly packaging, and
    • janitorial services

    for people with disabilities and for the mentally impaired.


    You can also look at the "Employment" section in the Senior Services Directory. It has information for seniors and some other adults.

    Families of people with developmental disabilities should look at the "Services for the Developmentally Disabled” section.

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  15. More Agencies and Information

     
    Alzheimer's Association www.alz.org
    California Association of County Veterans Service Officers www.cacvso.org
    California Dept. of Aging www.aging.ca.gov/
    California Dept. of Health Services www.dhs.ca.gov
    California Dept. of Mental Health www.dmh.cahwnet.gov
    California Dept. of Veteran's Affairs www.cdva.ca.gov
    California State Association of
    Public Guardians/Conservators
    www.capapgpc.org
    Department of Veteran's Affairs www.va.gov
    (Federal) Administration on Aging www.aoa.gov
    Eldercare resources for out-of home placement http://www.caresouth.com
    Elderweb: Information for seniors www.elderweb.com
    Guide to senior housing and care facilities www.NewLifeStyles.com
    Institute of Gerontology (Wayne State Univ.) www.iog.wayne.edu
    Medicare www.medicare.gov
    National Association of Area Agencies on Aging www.n4a.org
    Protection and Advocacy www.pai-ca.org
     

    Agencies related to Developmental Disabilities:

    American Association on Mental Retardation www.aamr.org
    Area Boards on Developmental Disabilities http://www.scdd.ca.gov
    Association of Regional Center Agencies www.arcanet.org
    Autism Society of America www.autism-society.org
    California Department of Developmental Services www.dds.ca.gov
    California State Council on Developmental Disabilities www.scdd.ca.gov
    National Council on Disability www.ncd.gov
    National Parent Network on Disabilities www.npnd.org
    Parents Helping Parents www.php.com
    Prader-Willi Syndrome Association www.pwsausa.org
    San Andreas Regional Center www.sarc.org
    United Cerebral Palsy Association www.ucpa.org

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