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Delinquency Resources and Referrals
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This page tells you about programs in your community. Most of these work together with the Santa Clara County Juvenile Probation Department.

  1. What is the Restorative Justice Program?
  2. What is the Victim-Offender Mediation Program?
  3. What is the Truancy Program?
  4. What is Fresh Lifelines for Youth, Inc. (F.L.Y.)?
  5. What is Project YEA (Youth Educational Advocates)?
  6. What are other Community Programs?
  7. What is the Modest Means Panel?
  8. How do I know if I can get free legal help?
  9. Legal aid links
  10. Other helpful links
     
  1. What is the Restorative Justice Program?
    The Probation Department created this program to help kids who have committed small crimes. The program also has services to keep these kids and other at-risk minors away from crime.
    The program wants to:
     
    • Keep these minors out of the juvenile justice system,
    • Keep the community protected, and
    • Have minors take responsibility for their actions

    The Probation Department has programs in cities, school districts and law enforcement agencies. They send minors who are under 18 to “Neighborhood Accountability Boards” for lesser violations. This means that they were taken to a juvenile center or given a citation for:
     

    • Shoplifting
    • Trespassing
    • Vandalism
    • Small property crimes
    • Small drug crimes and
    • Simple assault and battery

    The Neighborhood Accountability Board is made up of people from the community. They are in charge of holding the minor responsible for breaking the law. The Board meets with the minor and the parents and decides what the minor has to do to fix what they did.

    There are 13 Neighborhood Accountability Boards in the county, from Gilroy in the south to Los Altos in the north.

     

  2. What is the Victim-Offender Mediation Program?
    This program brings together victims and minors who commit crimes. They try to get them to agree on restitution. Both sides meet with a mediator to reach a settlement.

    This gives the victim a chance to meet the minor face to face. The minor gets to see how they have affected the victim.

    The program also helps with family mediation and parent-teen conferences.

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  3. What is the Truancy Program?
    The DA’s Office started our truancy program in 1994. The school districts asked for help enforcing the education codes.

    The codes say that every student from 6 to 18 years old has to go to school every day and be on time. A truant is a student who:
     
    • Misses school more than 3 times without an excuse, or
    • Is more than 30 minutes late more than 3 times, or
    • Any combination of these two things.

    A habitual truant is a student who:
     

    • Misses school more than 6 times without an excuse, or
    • Is more than 30 minutes late more than 6 times, or
    • Any combination of these two things, and
    • The school tried to have at least one meeting with the student and their parent/guardian.

    The Truancy Program trains school district employees on how to help truant children. After they know what the problem is, the school meets with the family and minor. They try to solve the problem and help the family find help in the community.

    The school district and DA’s office try to identify the problem in elementary school. They want to stop a child from missing school before it becomes a habit. This can even be a problem as early as kindergarten and 1st grade.

    The Truancy Program also has mediation. The school asks families that need help to go to mediation. The Truancy Program Director and a panel of people from the community meet with several families. School officials from the families’ schools also go to the meeting to talk to the parents.

    They remind the parents they are legally responsible for sending their kids to school. And they tell them what will happen if they don’t follow the law. The community panel can direct the family to help in the community. The school officials from the minors’ school can meet with parents one on one at the end of the meeting. If the problem doesn’t get better, they send the parents to the School Attendance Review Board (SARB). SARB is made up of:
     

    • School counselors
    • The Juvenile Probation Department
    • Community organizations
    • Law enforcement agencies, and
    • Health agencies

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    The Board meets with families to figure out what is going on with the family. At the end of the meeting, the parents and children sign a contract with the school district. They will also tell the parents where they can get help in the community.

    If the parents don’t obey the SARB contract, they can be tried in court. But this is the last resort. What the community wants is to get the child to go to school. When nothing else works, the case goes to the District Attorney’s Office so charges can be filed against the parents.

    The DA charges the parents with breaking Section 48293 of the Education Code. This means they didn’t obey the law that says they have to send their children to school. This is an infraction. The case will be heard in the Juvenile Delinquency Department of the Superior Court.

    If the parents fight (contest) the charges, they can have a court trial. If they are found guilty, they can receive a fine of up to $500. They may have to take parenting classes. The judge can make the parents come back to court to make sure the kids are going to school.

    If parents don’t do what the court orders them to do, and if their child continues to miss school, the DA will file other, more serious, charges. The charge is called “contributing to the delinquency of a minor”. It is a misdemeanor.

    The case will be in the Criminal Court. If the parents are found guilty, they can receive a $2,500 fine and go to jail for 1 year. If the parents are placed on probation, the Court can order them to do certain things.

    If the student is in high school, the school district focuses on the child. They can send the teen to the Neighborhood Accountability Board. Or, they can send them to the Juvenile Traffic Hearing Officer. The Hearing Officer can keep the teen from getting a driver’s license for 1 year. If the teen agrees to go to school, the Hearing Officer may hold off telling the DMV. They only get this chance once.

     

  4. What is the Fresh Lifelines for Youth Program (F.L.Y.)?
    F.L.Y. helps children who break the law for the first-time. The program tries to "lower juvenile violence and juvenile crime by building competencies in youth to help them be more responsible, accountable and able to make healthier lifestyle choices."

    Most of the children they help are between 12 and 17 years old. Probation officers, Neighborhood Accountability Boards, the Courts, school officials, community organizations and parents can send kids to F.L.Y.

    F.L.Y. is located at:
       120 W. Mission St.
       San Jose, CA 95110
       (408) 504-5705

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    F.L.Y. has 3 programs to help young people:
     
    • Law-related education (LRE):
      This program teaches young people about the law. It tells them what happens if they break the law. It also teaches them how to solve problems and communicate.

      They act out situations and have mock debates, trials, and city council hearings. Lawyers, judges, police officers and probation officers come to talk.

      This program is mostly for 1st and 2nd time juvenile offenders. The child meets with a facilitator 2 hours a week for 1 year, once a week for 15 weeks. This can be part of their probation or a contract with their schools or law enforcement.

      F.L.Y. speaks at middle schools and high schools. They also train teachers and community members who want to start their own LRE programs and give them technical help.
       
    •  Mentoring Program:
      F.L.Y. puts young people in contact with adults who work with them to help them change their goals, attitude, and how they act. The mentors meet with the kids at least 2-3 hours a week for 1 year. They also take the minor to a F.L.Y. activity at least once a month.

      Every mentor has to pass a strict screening, background check and reference check. They have 12 hours of training. Then more training every month.
       
    • F.L.Y. helps children and families get social services and lawyers.
      F.L.Y. connects families with a lot of different services like:
       
      • Legal help
      • Parent education
      • Counseling
      • Help with drugs and alcohol
      • Help getting a job
      • Help with emancipation
      • Tattoo removal
      • Help with immigration, and
      • Help for young people whose parents are in jail.

     

  5. What is the Educational Rights Project: Youth Education Advocates (Project YEA)?
    To find out more, call:
       Juvenile Probation Project Coordinator
       (408) 278-6066, or

       Social Service Agency Educational Services Coordinator
       (408) 975-5488

    Kids with learning disabilities have problems growing up. 35% of them drop out of school and get in trouble within 2 years. 60% of teens in drug treatment have a learning disability.

    Half of the minors in detention can get special education. In the Santa Clara Juvenile Hall, 30% need special education. If they were all tested, probably another 20% would qualify.

    A lot of agencies joined together to start the Education Rights Project. The project gets special education for minors in the system. The goals of this project are to:
     
    • Train social workers and probation officers. And help them find the children who need special services.
       
    • Make sure that kids get tested for disabilities. And that they get the services they need.
       
    • Teach parents and other caregivers that they can ask to have their kids tested. They also teach them how to figure out what services they need.

    A big part of the Educational Rights Project is Project YEA. YEA helps parents and guardians by training people who help the parents get the best public education for their children.

    Project YEA will:
     

    • Check if a child can get special education and testing.
    • Meet with probation officers or social workers, the child and the parents.
    • Meet with the teachers and watch the child in school.
    • Go to the child’s Individualized Education Plan (IEP) meeting;
    • Help the child and their parents try to solve problems; and
    • Keep an eye on the child’s education plan. And make sure they are getting the services they need.

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  6. What other community programs are there?
    There are some minors who don’t break the law, but what they do makes their parents and the community worry. The law says this behavior can be considered hurtful to himself and society.

    These minors are called “status offenders”. An example of a status offender is a child who:
    • Runs away from home
    • Doesn’t go to school
    • Is out of control, or
    • Breaks curfew.

    Right now only a few communities have services to help parents with troubled teens. Santa Clara County is taking steps to provide more services by creating the Status Offender Services (SOS) Task Force. The Task Force is made up of different people from the community. It will make an action plan for a system of care for this county.

    Here is a list of places to get help in Santa Clara County. There might be other places to get help, but these are well-known.
     


    • Alum Rock Counseling Center (ARCC)
      1245 E. Santa Clara St.,
      San Jose, CA 95110
      (408) 294-0500
      www.alumrockcc.org

      Hotline: (408) 294-0579, or
      1-877-SOSARCC (7 days a week, 24 hours a day)

      ARCC has a lot of affordable programs and services for minors and families. They help them have and keep healthy lives. It’s mostly for kids from 11-17 years old. There are ARCC services for younger children, but they have to be referred. ARCC takes in runaways. They will help them find temporary housing. They also offer:
       
      • Youth and Family Services - Low cost counseling and support groups. For kids, teens, families and couples. In English, Spanish and Vietnamese.
         
      • Victims of Violent Crimes - Long-term counseling. For victims of rape, incest and assault.
         
      • School-Based Programs - Counseling for at-risk students. Counselors work with the school to help students succeed.
         
      • Mobile Response Unit - A 24-hour moving crisis intervention service. Helps runaways and troubled young people and their families solve fights. They answer calls from anywhere in the county.
         
      • Homeless Youth Outreach - A lot of different services like counseling, help with jobs, legal help, case management, and street outreach for homeless youth.
         
      • Independent Living Skills Program - Helps young people, 18-26 years old, who are leaving foster care, find a place to live.
         
      • Family Wellness - 8-10 week program. Teaches families how to deal with family issues and fights. Role-playing is part of the program.
         
      • HIV/AID Prevention and Education Program - Recruits and trains high-risk kids to be Health Promoters. Then the kids teach formal and informal HIV education and prevention to other kids.

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    • Bill Wilson Center
      3490 The Alameda,
      Santa Clara, CA, 95050
      (408) 243-0222
      www.billwilsoncenter.org

      Bill Wilson Center helps families stick together. And, it helps young people solve problems and build self-esteem. They offer these services:
       
      • Family and Individual Counseling Center – Counseling for individuals, couples, families and groups. There are seminars on recent issues and therapy techniques for counselors.
         
      • School Outreach Counseling - With the Santa Clara Unified School District. Counseling for:
         
        • Depression,
        • Suicide,
        • Problems at home,
        • Doing badly in school,
        • Preventing drug abuse, and
        • Sexuality.

        They also help new Vietnamese immigrants and their families adjust.
         

      • Runaway and Homeless Shelter – 16 beds for teens who have run away, are homeless or troubled. They can stay for a short time. For kids 11-17 years old. They have counseling to bring the family together, if possible.
         
      • Service Center for Homeless Street Youth – Help for homeless kids:
         
        • Food,
        • Clothes,
        • Counseling,
        • Job training,
        • Help finding a place to live,
        • Information about HIV/AIDS,
        • How to stay safe on the street, and
        • How to prevent pregnancy
           
      • Transitional Housing Program - Full services for older teens (16-20). Also help homeless teen parents and their children. And long-term shelter (up to 18 months).
         
      • Independent Living Skills Program - Training for young people in temporary housing and foster care. Teaches:
         
        • How to find a job,
        • How to manage a house,
        • People skills,
        • Where to find housing,
        • Parenting, and
        • How to get help in the community.
           
      • Quetzal House – Live-in program for runaway teen girls in the dependency system.
         
      • Project Safe House - Trained people answer calls 24 hours a day. They give kids who are in trouble or in danger a safe place to go.
         
      • HIV Prevention/Health Education Program – They teach young people about HIV/AIDS, drug abuse and how to prevent gang violence. And train kids of all ages to be counselors for other kids.
         
      • Project Action - A program for sexually active teens from 12 to 21 years old. They try to lower teen pregnancy and STDs. They teach teens to make smart decisions and be responsible about sex.

      Go to the Bill Wilson Center website to get tips for parents who are having problems with their children.

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    • Catholic Charities
      2625 Zanker Rd.,
      San Jose, CA 95134-2107
      (408) 468-0100
      http://ccsj.org/

      Catholic Charities has a lot of different services for everyone, including young people and their families. They offer:
       
      • Youth Empowered for Success (YES)
        (408) 283-6150
         
        • Services and activities for Latino and Vietnamese kids, young adults, parents and families.
        • After-school programs to talk about gangs, skipping school, pregnancy and dating violence.
        • Job training, ESL, parent education.
        • Spanish and Vietnamese radio talk shows every week. The show talks about important issues for young people and their families.
           
      • Children’s Counseling Center (CCC)
        (408) 944-0469
        Services for kids who are very emotionally disturbed, at-risk, not living with their parents or victims of child abuse.


       

    • Community Solutions
      6980 Chestnut Street
      Gilroy, CA 95020
      Hotline: (408) 842-7138
      www.communitysolutions.org

      Community Solutions was founded as a teen drop-in center in the southern end of Santa Clara County. They have programs for:
      • Kids and teens in foster care,
      • Teen parents,
      • Kids who are abused and neglected,
      • Young people in the juvenile justice system,
      • Homeless kids,
      • Kids from dysfunctional families, and
      • Parenting classes
         
      • Mobile Crisis Response - Answers calls 24 hours a day, 7 days a week. They help kids and families in crisis:
         
        • Figure out what they need,
        • Tell them where else to get help, and
        • Give them counseling.
           
      • Walk-in service – Support for anyone in crisis. They’ll tell you where to get help, like:
        • Food,
        • Shelter,
        • Drug and alcohol treatment,
        • How to solve fights,
        • Suicide counseling and
        • Help for parents with out of control kids.
           
      • Outpatient counseling and case management – Free counseling for a short time. For individuals, groups, families and young people. Talk about how to deal with anger, drugs and alcohol and life skills.
         
      • Emergency housing – A temporary place to live for kids from 11 to 17, who are at risk, have run away or are out of control.
         
      • Other services for parents and kids:
         
        • Parent education and support
        • Programs for teen parent
        • Youth leadership
        • Mental health services
        • Support in your home
        • Juvenile justice programs
        • After-school services
        • Drug abuse programs
        • Independent living skills
        • Youth intervention program (for young people in gangs)

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    • Mexican American Community Service Agency (MACSA)
      130 No. Jackson Ave.
      San Jose, CA 95116
      (408) 928-1122
      http://www.macsa.org/

       
      • Alviso Youth Center
        1585 Liberty Ave.
        Alviso, CA 95002
        (408) 942-6633

         
      • East San Jose Youth Center
        660 Sinclair Dr.
        San Jose, CA 95116
        (408) 929-1080

         
      • El Toro Youth Center
        17620 Crest Dr.
        Morgan Hill CA 95037
        (408) 779-6002

         
      • Gilroy Community Youth Center
        7400 Railroad St.
        Gilroy, CA 95020
        (408) 847-4686

         
      • MACSA
        451 Lewis St.
        Gilroy, CA 95020
        (408) 847-2425


      MACSA has a lot of programs for the Latino community. They focus on social, money, health and education needs. These are some of the programs for young people and families:
       

      • Eagle Warrior Athletics - For kids from 6 to18. Sports and training to give kids:
         
        • Basic athletic skills,
        • Cultural awareness, and
        • Self-esteem
           
      • Eagle Warrior Recreation - For kids from 6 to18.
         
        • Game room activities & tournaments,
        • Arts and crafts,
        • Baking,
        • Movie days,
        • Field trips, and
        • Learning programs
           
      • Friday/Saturday Night Jams - Different positive fun activities.
         
      • Teatro Familia Aztlan - Helps young people be artistic and learn acting. They put on plays and tour Bay Area schools & youth centers.
         
      • Zero Drop Out Youth Academy - For kids from 8 to 11. After-school programs to help kids do better in school. Tutors kids, has learning activities and builds self-esteem. Parents can go to meetings every month.

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  7. What Is the Modest Means Panel?
    If you have a legal problem but don’t make a lot of money, the Modest Means Panel will connect you with a lawyer that doesn’t charge a lot.

    They will help you find a lawyer for these types of cases:
     
    • Bankruptcy
    • Consumer
    • Criminal
    • Family
    • Immigration
    • Juvenile
    • Landlord/Tenant

      To learn more, call (408) 971-6822.

      They are open Monday – Friday, from 9 a.m. to 4:30 p.m.
      Or, go to their website at: www.sccba.com.

     

  8. How do I know if I can get free legal help?

    If you qualify, you can get free legal help from the National Legal Services Corporation (like the Legal Aid Society and Legal Services Foundation).

    If you are accused of a crime and you can’t pay for a lawyer, ask for free help. Ask the Court to refer you to the Public Defender's Office at your first court hearing.

    To learn more, call the Public Defender's Office at:
    (408) 299-7700.

    Free legal services for qualified people are available from the National Legal Services Corporation (e.g., Legal Aid Society and Legal Services Foundation). People accused of a crime who cannot afford an attorney may request or apply for free help from the Public Defender's Office. If you think you qualify, you may request a referral to the Public Defender's Office when you make your first court appearance. For further information, you may contact the Public Defender's Office in Santa Clara County at: (408) 299-7700.

     
  9. Local Legal Aid links
     

     

  10. Other helpful links
     

For more help:

  • Check the Juvenile Dependency Resources page for lists of agencies helping families.
  • Check the Probate Resources page for links to agencies that help with a wide range of issues, including disabilities (Attention Deficit Disorder, mental illness, etc.), alcohol and drug abuse, job training, housing and more.

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